ITIL® certification is the world’s leading set of service management best practices. ITIL explains common terms, processes and concepts that organizations use worldwide. Organizations of all forms and sizes can adopt ITIL as it is scalable and flexible. A key supporter of ITIL’s success is the associated ITIL training and certification schemes. The benefits of ITIL® Foundation Training are: Recognized qualification : ITIL certifications set international benchmarks of quality for all people within the IT profession across the world. Service providers and particular recognize the ITIL brand and this is a key role model for ITIL training. People feel that their certification will be worth the effort and help their career development. Building trust : Building significant confidence in service management helps people to focus more on customer satisfaction and delivering the business outcomes that customers want. This takes to better engagement with customers that lead to a more trusted r
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